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Track Customer Purchases, Warranties and Service Contracts
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- Perform customer or stock RMAs
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- Manage RMA’s with efficiency, power, and system integration
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- Print packing slips, create and close RMA records, and view RMA lists
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- Enhanced RMA functionality unique to Tigerpaw
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- View and analyze RMA reports
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- Changes affect inventory and accounting automatically
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Tigerpaw handles return merchandise authorizations (RMAs)
on your customers’ end or from your own stock.
Print RMA packing slips, create and close RMA records, view lists of RMA records, view and analyze RMA reports, and more, all with maximum efficiency, power, and integration.
Tigerpaw empowers your company to manage three major RMA functions:
- Customer RMA, or a RMA back to a vendor for an item that you are servicing for a customer;
- Provision for an RMA number to your customer for an item that a
customer is returning to you;
- Stock RMA, or an RMA for an item from your physical inventory
that you will send back to a vendor for a repair, then receive it back into your physical inventory.
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"The system is working very nicely. We use the Service order and the calendar to schedule all service calls and in-house projects. The reports are great. The customer information that was transferred from Peachtree is also great. Tigerpaw has really helped us structure our IT Services and I love the way it organizes everything and lets me or my coordinator get a look at everything that is going on."
Barzin O.
Omidi Enterprises
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 Tigerpaw Software : Products : Assets & Inventory : RMA
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