Tigerpaw Customer Web Portal

Connecting your customers to your business

Putting a powerful customer web portal in place is guaranteed to help your company provide high-quality customer service to your clients while reducing labor costs and increasing customer satisfaction. Designed using .NET technology, Tigerpaw's web portal is a proven way to lower operational and labor costs while increasing customer loyalty. The Customer web portal serves as a virtual customer help desk, providing better customer support to your clients around the clock.

The customer portal is completely customizable; upload your logos, set your color scheme, and choose your layout to brand the Tigerpaw Customer Portal to match your corporate look The Tigerpaw Customer Portal is a smarter way of delivering high-level customer service.

Tigerpaw Web Portal

Give your Customers drill-down access to the information they consider to be most important
Your customers can access their items billed, work performed, quotes requested, service history, and more with just 1-click.
Drive Customers to Your Portal to Submit Tickets
Provide your customers with the ability to get online and submit service tickets directly to you, anytime. By using the customer portal, your customers can now easily open tickets, ask questions, search for answers, check the work performed, the status of a request, and much more!
Tell them about it!
Tell your customers about all your new products and services with colorful "Ad Rotator" and Announcement bars. Use these tools to promote upcoming events and important items without paying for expensive online advertising and promotion.
Reduce Support Calls
Customers are able to submit and monitor tickets, update tasks, review invoices, and check project statuses themselves anytime, via the web. As a result, you spend less time answering questions via phone or email.
Provide a Secure Connection for Your Customers to Access Important Information
Provide role-based information from your Tigerpaw database to your customers based on access to their security privileges. Take that to the next level by providing access to multiple accounts/companies with a single login. It's really that easy.

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TAKE A CLOSER LOOK
Download the Customer Web Portal Datasheet

CONTACT US
For more information, contact a Tigerpaw representative.

"Our August service revenue reached an all-time high. The only thing we added to the mix was Tigerpaw. Can’t ask for a better ROI than that! Plus, it has greatly improved the quality of life for our service scheduler. Thanks for all of your efforts during this process. Every single person I’ve worked with at Tigerpaw has been simply superb. p.s. - Version 10 ROCKS. Hats off to your programmers."

Wendy L.
Software Manager TCW Computers, Inc.

Tigerpaw Software : Products : Remote Office : Customer Web Portal

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