 |
|
 |
|
Success Stories
You are only as good as what your customers say!
Formed in late 2005, CPC Solutions, Inc. (CPC) is a next generation IT solutions provider offering the highest quality business technology to small and medium sized business organizations. CPC strives to design optimum business systems to operate as efficiently as possible, using the latest and most effective business practices, technology, and knowledge
Challenge
- Needed an end-to-end solution to organize and connect service, work orders, customers, sales, and quotes.
- Had to turn away business due to the need to focus heavily on making sure problems got addressed and were not slipping through the cracks.
Solution
- Tigerpaw Software provided a complete end-to-end integrated solution, improving sales, service tracking, quotes and contracts.
- Tigerpaw provided a central sharing location.
Results
- Company is able to service more clients more efficiently.
- Tigerpaw improved the quality of our service.
- Service of retail computers improved the most due to improved flow of information and better tracking.
"Tigerpaw is designed for service based companies like ours. Our primary business is service, and we sell parts primarily as a service to our clients. Finding a good CRM that combines service and inventory was difficult, but Tigerpaw filled this need nicely."
- Mark Recek, Vice President CPC Solutions, Inc.
|
|
|
|
|
 |
|
 |